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Krista.ai / Project breakdown

Making software
work visible.

FDM produced visual explanations for Krista.ai across an email-automation workflow and a technical AI subject. Two different jobs, each with a concrete visual structure.

Email read and respond · Full film · 2 min 20 sec

Following one task

The email explainer starts with a shared inbox, then follows policy and approval steps alongside information from ERP, CRM and support tools. The viewer has a specific workflow to follow as the screens change.

Watch the email workflow and read its transcript ↗

What to notice

Start with the task

The shared inbox gives the viewer a familiar starting point.

Show the connections

ERP, CRM and support cards make the system lookups visible.

Keep decisions in view

Policy and approval graphics connect the workflow to the next action.

Giving an idea a visual form

For the technical AI piece, FDM translated the subject into a structured visual explanation. Customer-support and invoice-processing graphics give the discussion concrete reference points before the piece closes on the paper.

These two examples show FDM’s work in product context, UI storytelling and technical visual explanation.

Watch the technical AI explainer ↗

More Krista.ai work

Short podcast cutdowns with motion graphics, edited from Krista.ai conversations.

The services behind this work

Have a similar brief?

Useful for product teams explaining one workflow across several screens or systems.