Turning conversations into company knowledge

Automatically transcribed from the showcased film. Wording may contain errors. This is the client’s narration, not advice from FDM.

Krista orchestrates processes across your people, systems, and AI. She is an enterprise-wide agentic platform that automates business processes through natural conversation. Here, we are demonstrating how Krista's conversation agent automatically builds your enterprise knowledge base. Every week, teams record hours of audio using Fireflies, Otter, or Fathom, only to be stored in siloed databases where they are difficult to leverage. While every business conversation, like meetings, chats, and emails, holds collective knowledge, that insight often disappears once the call ends. The value of recording audio to improve the business is rarely realized. Recording isn't remembering, and transcripts sitting idle and disconnected tools don't enrich company knowledge or drive progress. Krista changes everything by joining meetings, teams, and email threads as an active participant. She builds intelligence in a central database so you can leverage collective knowledge and gather complete insights. Teams can easily leverage other conversations. Managers can review patterns and trends to improve the entire business. You capture tribal knowledge automatically. Krista participates and stores your digital interactions in an enterprise-wide knowledge base. Her natural language processing identifies action items during calls, and her orchestration capabilities execute them when intent is detected. When a team member says, Send the SOC 2 report to Mike, Krista doesn't just take a note. She retrieves the document from your secure repository and delivers it instantly. Generative AI is powerful, but not an appropriate AI for this purpose on its own. Gen AI lacks business context. It can summarize a transcript, but it cannot execute a business process. Krista automatically builds knowledge to create a cognitive enterprise and orchestrate actions in accordance with your specific business rules. As Krista learns your business rules, her accuracy matures from day one, transforming raw dialogue into structured, actionable data. It's the highest leverage, lowest drama place to deploy AI, since this is where work is happening. Every action Krista performs, from updating a CRM to tracking a promise, is stored as a permanent audit trail. This level of visibility has enabled global service providers to gain insight into 10,000 sales meetings and has reduced manual follow-up tasks by 40%. This is just one example of how Krista is becoming the digital brain of a business, orchestrating people, systems, and AI capabilities to create compelling outcomes. Start capturing knowledge today and let Krista turn your daily dialogue into measurable outcomes. Explore more high ROI use case examples at Krista.ai.